Public Transit System

Ben Hill Transit

Public Notice

Current Transit System Description

Reasonable Accommodation Statement-English

Reasonable Accommodation Statement-Spanish

Ben Hill County ADA/Title VI Complaint Form-English and Spanish

The Ben Hill Transit System's current and long-term focus as a transportation provider is on maintaining the best coordinated transportation system possible for this community.  Our goal is to create a coordinated system with the objective of providing safe, reliable, timely and efficient transportation services to county residents; fully compliant with regulatory requirements; at a minimum cost to the County and its citizen.

• The point-to-point service requires a 24-hour advance reservation; and a return trip can be reserved at the same time. Call 229-426-RIDE (7433) for reservations.
• The cost for a one-way trip is $3.00 cash. Please try to have exact change. Credit or Debit cards are not accepted. The driver has a Passenger Log and records who rides the van when the fare is paid.
• Ben Hill Transit System Vans carry 12 passengers and are equipped with a wheelchair lift. The service is curb to curb, and the van will wait no longer than 5-minutes if the passenger is not present.
• Smoking, alcoholic beverages, or illegal drugs are not allowed on the vans. No eating, drinking or open food containers are allowed.
• Adults must accompany children under 12, and children under 4 must be in a car seat. All passengers must be seated and wear seat belts while the van is in operation.

The Ben Hill Transit System also provides contract shuttle service to and from Senior Centers, nursing homes, health care facilities, hospitals, and doctor’s offices; as well as for shopping and excursions. Businesses interested in providing contract shuttle service for their employees going to and from their workplace should call (229) 732-2291. Purchase of service contracts are negotiated on an individual basis.

Questions:

The Ben Hill County Transit System's current and long-term focus as a transportation provider is on maintaining the best-coordinated transportation system possible for this community. Our goal is to create a coordinated system with the objective of providing safe, reliable, timely and efficient transportation services to county residents; fully compliant with regulatory requirements; at the minimum cost to the County and its citizens.

The Ben Hill Transit System operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with The Ben Hill Transit System.

For more information on The Ben Hill Transit System’s civil rights program, and the procedures to file a complaint, contact:

Or visit our administrative office at:

If information is needed in another language, contact (229) 426-5100.

You may also file your complaint directly with the FTA at:

La sistema de tránsito de Ben Hill opera sus programas y servicios, sin distinción de raza, color y origen nacional, de conformidad con el Título VI del Acta de Derechos Civiles. Cualquier persona que cree que él o ella ha sido agraviada por cualquier práctica discriminatoria ilegal bajo el Título VI, puede presentar una queja con el sistema de transporte Ben Hill.

Para obtener más información sobre la programa de derechos civiles de La sistema de tránsito de Ben Hill, y los procedimientos para presentar una queja, contacte a:

O visite nuestra oficina administrativa en:

Si se necesita información en otro idioma, el contacto (229) 426-5100.

También puede presentar su queja directamente con el FTA en: